Persepsi, Motif, dan Perubahan Perilaku Jama’ah Umrah pada Biro Travel Haji dan Umrah di Kota Kediri
DOI:
https://doi.org/10.33367/tribakti.v32i1.1425Keywords:
Behavior Change, Motives, Perception, Umrah PilgrimsAbstract
The purpose of this study is to determine the perceptions, motives, and changes in the behavior of the Umrah pilgrims at the Haj and Umrah travel agencies in Kediri. This is based on the problem of waiting time for the pilgrimage to depart. So that some Muslims chose Umrah as an alternative to immediately go to Mecca. However, this condition provoked some irresponsible travel agencies to take a chance. This study uses a qualitative research method with the type of case study research. The findings in this study indicate that: First, the perception of Umrah pilgrims on the existence of an Umrah travel agency is still very much needed today because its existence is very helpful in facilitating the process of carrying out the Umrah pilgrimage. Second, there are two different motives for performing the Umrah pilgrimage within the Umrah congregation, namely the motive for worship and others. Third, Umrah has an impact on better behavior than before.
References
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Ahmad, Kamaruzzaman Bustamam & Zakaria, Rahmi. “Cross-Cultural Differences Experienced during Ḥajj: A Case Study of Acehnese Hajj.†Studia Islamika: Indonesian Journal for Islamic Studies 25, no. 1 (2018).
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Arif, Firman Muhammad. “Rancang Bangun Regulasi Penyelenggaraan Umrah Berbasis Maslahat.†Jurnal Al-Daulah 8, no. 2 (2019): 170.
Azmy, Mohammad Savier dan Furinto, Asnan. “Analisa Faktor-Faktor Yang Mempengaruhi Persepsi Konsumen Dalam Pemilihan Biro Perjalanan Umrah Dan Haji Khusus.†Journal of Business Strategy and Execution 1, no. 1 (2008): 172.
Creswell, John W.. Qualitative Inquiry and Research Design, 3rd Ed. Los Angelos: SAGE, 2013.
Muneeza, Aishathet al. “A Comparative Study of Hajj Fund Management Institutions in Malaysia, Indonesia and Maldives.†International Centre for Education in Islamic Finance (INCEIF) 5, no. 3 (2018).
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Faizah. Psikologi Dakwah. Jakarta: PRENADAMEDIA GROUP, 2006.
Gertz, Clifford. Agama Jawa: Abangan, Santri, Priyayi Dalam Kebudayaan Jawa, Terj. Aswab Mahasin. Jakarta: Komunitas Bambu, 2013.
Ichwan, Moch Nur. “Governing Hajj: Politics of Islamic Pilgrimage Services in Indonesia Prior to Reformasi Era.†Al-Jami’ah: Journal of Islamic Studies 46, no. 1 (2008): 126.
Japeri. “Pengaruh Kuota Terhadap Daftar Tunggu Naik Haji Di Kota Padang.†JEBI: Jurnal Ekonomi Dan Bisnis Islam 2, no. 1 (2017).
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Oktara, Kiki & Achyar, Adriyan. “The Effect Of Post-Purchased Perceived-Value Toward The Relationship Quality Of Hajj And Umrah Travel Agencies In Indonesia.†THE SOUTH EAST ASIAN JOURNAL OF MANAGEMENT 8, no. 1 (2014): 30.
Pals, Daniel L.. Seven Theories of Religion: Tujuh Teori Agama Paling Komprehensif. Yogyakarta: IRCISOD, 2012.
Patton, M.Q. Qualitative Evaluation Methods. London: Sage Publication, 1980.
Prasetijo, Ristiyanti & Ihalauw, Jhon J.O.L. Perilaku Konsumen. Yogyakarta: Andi Yogyakarta, 2004.
Rahmat, Jalaluddin. Psikologi Agama. Jakarta: Raja Grafindo, 2002.
Raj, Razaq & Bozonelos. “Pilgrimage Experience and Consumption of Travel to the City of Makkah for Hajj Ritual.†International Journal of Religious Tourism and Pilgrimage 3, no. 1 (2015).
Riyanto, Yatim. Metodologi Penelitian Pendidikan. Surabaya: Surabaya, 2001.
Schiffman, Leon G & Kanuk, Leslies Kazar. Perilaku Konsumen. Jakarta: PT. Macanan Jaya Cemerlang, 2011.
Sobur, Alex. Psikologi Umum. Bandung: CV Pustaka Setia, 2003.
Sucipto. “Umrah Sebagai Gaya Hidup, Eksistensi Diri Dan Komoditas Industri: Menyaksikan Perubahan Keagamaan Warga Kota.†Jurnal Kontekstualita 28, no. 1 (2013).
Sukardi. Metode Penelitian Pendidikan: Kompetensi Dan Prakteknya. Jakarta: Bumi Aksara, 2005.
Walyoto, Sri & Paranginangin, Jasanta. “Analysis On Demand For Umrah Bailout Fund In Indonesia.†International Journal of Civil Engineering and Technology (IJCIET) 9, no. 13 (2018): 1247.
Achmad Irwan Hamzan, Siswanto & Havis Haravik. “Legal Protection For Hajj Pilgrims Through Regonal Regulation.†Mazahib: Jurnal Pemikiran Hukum Islam 17, no. 2 (2018).
Ahmad, Kamaruzzaman Bustamam & Zakaria, Rahmi. “Cross-Cultural Differences Experienced during Ḥajj: A Case Study of Acehnese Hajj.†Studia Islamika: Indonesian Journal for Islamic Studies 25, no. 1 (2018).
al-Hadi, M. Sabiq. “Rekonstruksi Pemahaman Yang Keliru Tentang Kewajiban Dan Keutamaan Haji Dan Umrah.†Al-Iqtishod: Jurnal Ekonomi Dan Bisnis Islam 1, no. 1 (2019).
al-Ken, Akeel Ibrahim. The Hajj: Past, Present, and Future: The Communication Aspect. Leeds: The University of Leeds: Doctoral Disertation, 1995.
Anwar, Syaiful & Hilpiah, Dida. “Perancangan Aplikasi Pendaftaran Umrah Berbasis Web Pada Nurrahma Tour & Travel.†INTI NUSA MANDIRI 15, no. 1 (2020).
Arif, Firman Muhammad. “Rancang Bangun Regulasi Penyelenggaraan Umrah Berbasis Maslahat.†Jurnal Al-Daulah 8, no. 2 (2019): 170.
Azmy, Mohammad Savier dan Furinto, Asnan. “Analisa Faktor-Faktor Yang Mempengaruhi Persepsi Konsumen Dalam Pemilihan Biro Perjalanan Umrah Dan Haji Khusus.†Journal of Business Strategy and Execution 1, no. 1 (2008): 172.
Creswell, John W.. Qualitative Inquiry and Research Design, 3rd Ed. Los Angelos: SAGE, 2013.
Muneeza, Aishathet al. “A Comparative Study of Hajj Fund Management Institutions in Malaysia, Indonesia and Maldives.†International Centre for Education in Islamic Finance (INCEIF) 5, no. 3 (2018).
Dani, Akhmad Anwar. “Problematika Pengelolaan Penyelenggaraan Umrah Di Kota Surakarta.†Ilmu Dakwah: Academic Journal for Homiletic Studies 12, no. 1 (2018): 24.
detiknews. “Kasus First Travel Dan Abu Tours, Kejahatan Terencana?†29 Mei, 2018. https://news.detik.com/kolom/d-3942896/kasus-first-travel-dan-abu-tours-kejahatan-terencana.
Djaali. Psikologi Pendidikan. Jakarta: PT Bumi Aksara, 2011.
Fadilah, Lia. “Strategi Dan Manajemen Travel Haji Dan Umrah: Studi Analisis Persaingan Travel Haji Dan Umrah Kota Medan Dalam Pelayanan Dan Kualitas Untuk Meningkatkan Jumlah Konsumen.†Al-Muamalat: Jurnal Hukum Ekonomi Syariah IV, no. 1 (2019): 3.
Faizah. Psikologi Dakwah. Jakarta: PRENADAMEDIA GROUP, 2006.
Gertz, Clifford. Agama Jawa: Abangan, Santri, Priyayi Dalam Kebudayaan Jawa, Terj. Aswab Mahasin. Jakarta: Komunitas Bambu, 2013.
Ichwan, Moch Nur. “Governing Hajj: Politics of Islamic Pilgrimage Services in Indonesia Prior to Reformasi Era.†Al-Jami’ah: Journal of Islamic Studies 46, no. 1 (2008): 126.
Japeri. “Pengaruh Kuota Terhadap Daftar Tunggu Naik Haji Di Kota Padang.†JEBI: Jurnal Ekonomi Dan Bisnis Islam 2, no. 1 (2017).
Kessler, Kristel. “Conceptualizing Mosque Tourism: A Central Feature of Islamic and Religious Tourism.†International Journal of Religious Tourism And Pilgrimage 3, no. 2 (2015).
Kisworo, Budi. “Ibadah Haji Ditinjau Dari Berbagai Aspek.†Al Istinbath : Jurnal Hukum Islam 2, no. 1 (2017).
Mayasari, Nuki. Recharging Fairh: The Practice of Multiple Umrah Trips among Middle Class in Yogyakarta. Perpustakaan Pusat UGM: Tesis CRCS UGM, 2014.
Muhadjir, Noeng. Metodologi Keilmuan: Paradigma Kualitatif, Kuantitatif, Dan Mixed. Yogyakarta: Rake Sarasin, 2007.
Nazaruddin, M. Nasrun, et al. “Analisis Strategi Pemasaran Dan Pelayanan Dalam Upaya Peningkatan Daya Saing Biro Perjalanan Haji Dan Umrah Perspektif Ekonomi Syariah (Studi Pada PT. Makkah Multazam Safir Dan Al Madinah).†NIZHAM 8, no. 1 (2020): 96.
Nuri, Muhammad. “Pragmatisme Pelaksanaan Haji Di Indonesia.†SALAM: Jurnal Sosial Dan Budaya Syar’i 1, no. 1 (2014).
Oktara, Kiki & Achyar, Adriyan. “The Effect Of Post-Purchased Perceived-Value Toward The Relationship Quality Of Hajj And Umrah Travel Agencies In Indonesia.†THE SOUTH EAST ASIAN JOURNAL OF MANAGEMENT 8, no. 1 (2014): 30.
Pals, Daniel L.. Seven Theories of Religion: Tujuh Teori Agama Paling Komprehensif. Yogyakarta: IRCISOD, 2012.
Patton, M.Q. Qualitative Evaluation Methods. London: Sage Publication, 1980.
Prasetijo, Ristiyanti & Ihalauw, Jhon J.O.L. Perilaku Konsumen. Yogyakarta: Andi Yogyakarta, 2004.
Rahmat, Jalaluddin. Psikologi Agama. Jakarta: Raja Grafindo, 2002.
Raj, Razaq & Bozonelos. “Pilgrimage Experience and Consumption of Travel to the City of Makkah for Hajj Ritual.†International Journal of Religious Tourism and Pilgrimage 3, no. 1 (2015).
Riyanto, Yatim. Metodologi Penelitian Pendidikan. Surabaya: Surabaya, 2001.
Schiffman, Leon G & Kanuk, Leslies Kazar. Perilaku Konsumen. Jakarta: PT. Macanan Jaya Cemerlang, 2011.
Sobur, Alex. Psikologi Umum. Bandung: CV Pustaka Setia, 2003.
Sucipto. “Umrah Sebagai Gaya Hidup, Eksistensi Diri Dan Komoditas Industri: Menyaksikan Perubahan Keagamaan Warga Kota.†Jurnal Kontekstualita 28, no. 1 (2013).
Sukardi. Metode Penelitian Pendidikan: Kompetensi Dan Prakteknya. Jakarta: Bumi Aksara, 2005.
Walyoto, Sri & Paranginangin, Jasanta. “Analysis On Demand For Umrah Bailout Fund In Indonesia.†International Journal of Civil Engineering and Technology (IJCIET) 9, no. 13 (2018): 1247.
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